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News & Press: Updates for Members

From DHHS- DMHDDSUS: New Resources in Response to Hurricane Helene and Disaster Distress Helpline

Friday, October 4, 2024   (0 Comments)

Support for First Responders and Volunteers

DMHDDSUS has launched the Hope4NC Helpline (1-855-587-3463) to provide mental health support for first responders and volunteers working on our Hurricane Helene disaster response. It is help for the helpers.

 

Hope4NC is available to any first responder or volunteer. It is free, confidential, and available 24/7.

Support for Mental Health and Substance Use Services

In response to the Hurricane Helene disaster, DMHDDSUS is using the Connections App to make evidence-based support for mental health and substance use recovery available to anyone in Western North Carolina. It is free and confidential. Enroll at this link.

 

Services include:

  • Peer support (available 24/7)
  • Virtual meetings
  • An online community of people in recovery from substance use

 

Whether you’re in treatment, have a provider, or are seeking support for the first time, the Connections App can help support you. This may be especially true for anyone whose mental health or substance use care is disrupted at this time due to Hurricane Helene.

 

Watch a short video to learn more about the Connections App.

Disaster Distress Helpline

The Disaster Distress Helpline (1-800-985-5990) provides crisis support services to anyone impacted by a natural disaster like Hurricane Helene. It is available 24/7 in English or Spanish (Español presiona “2”).You can call or text.

 

For Deaf and Hard of Hearing ASL callers, please call or text using your preferred Relay provider.

 

The Disaster Distress Helpline is open to anyone experiencing emotional distress related to disasters. This includes survivors, loved ones of victims, first responders, rescue, recovery, and relief workers, clergy, parents, and caregivers. You may call for yourself or on behalf of someone else.

 

Services include:

  • Crisis counseling
  • Information on how to recognize distress and its effects on individuals and families
  • Referrals to local crisis call centers for additional follow-up care and support
  • Healthy coping tips

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