NCDHHS Seeks Feedback on Medicaid Managed Care Plans

NCDHHS is asking for feedback on how to improve services for beneficiaries, providers, health systems and plans under the Managed Care System. Since the 2023 Medicaid launch in North Carolina, NCDHHS has gathered valuable insights from stakeholders and has shared that information in a paper called

Improving Member Health Through Managed Care Program Enhancements: North Carolina’s Approach to Standard Plan Re-Procurement.

The paper and a summary are available on the NC Medicaid Policy Papers webpage.

NCDHHS seeks public feedback on this paper by Wednesday, May 7, 2025, by one of three methods:

• Email: Medicaid.NCEngagement@dhhs.nc.gov with the subject line “Managed Care Program Enhancements Feedback” 

• U.S. Mail: Department of Health and Human Services, Division of Health Benefits, 1950 Mail Service Center, Raleigh NC 27699-1950   

• Drop-off: Department of Health and Human Services, Dorothea Dix Campus, Adams Building, 101 Blair Dr., Raleigh NC